Konica Minolta Business Solutions ME DMCC
Using Konica Minolta hosted services, our clients can enjoy peace of mind with regards to their fleet upkeep and eliminate the need for manual tracking of consumables and service support.
Our pro-active service tools and systems enable detailed alerts and notifications, which trigger a service action from our side, even before the end user is aware of the incident. Once triggered, our service centers initiate the action plans to ensure minimum down time.
The client-side efficiency also increases through effective utilization of the fleet and better uptime. The Client administrator is also provided with an access to the system dashboard for transparent service delivery and SLA adherence.
Our reporting capability will enhance your business intelligence expectations beyond standard delivery levels. This is backed by expert QBR engagement by our senior service management Team.
Konica Minolta's managed print services solution combines consultancy services, hardware and software implementation, and workflow management. With a strategy of preventive and predictive maintenance we'll ensure the devices you use are performing reliably at all times, minimising any downtime for the duration of your contract. All of this adds up to maximum productivity and efficiency with minimum effort.